Community-powered support for Mobile17

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See the change log (6 recent)

Frequently Asked Questions

24 people asked this! Click to add your vote!

24

Virgin Mobile issues, cannot save ringtone.

Scott O asked · 15 replies · Last reply September 09, 2011 17:41 by Spook Mane

Answered
18 people asked this! Click to add your vote!

18

not downloading !!!!!!!!!!!!

Alexia Perkins asked · 23 replies · Last reply July 28, 2011 00:13 by Eddy H

Answered
15 people asked this! Click to add your vote!

15

How come when I have send my ringtone via MMS I am getting emails and I cant recieve my ringtones that way?

Jana K. asked · 28 replies · Last reply February 23, 2012 02:41 by Cole E.

Answered

Ideas Under Consideration

6 people shared this! Click to add your vote!

6

Retrieve the ringtones I've made in the past!

Ben Green shared · 2 replies · Last reply December 02, 2010 22:31 by Liisa Sukovich

Under Consideration
1 person shared this! Click to add your vote!

1

custompix!

sarahh94 shared · 1 reply · Last reply November 22, 2011 04:00 by Drew N.

Under Consideration

Common Problems

61 people reported this! Click to add your vote!

61

Verizon phones only receiving first 25-seconds of ringtone. (rest of song cut off)

Rob Elliott reported · 60 replies · Last reply December 16, 2011 14:27 by Matt Flanagan

Acknowledged
30 people reported this! Click to add your vote!

30

Can't upload music

Joe D. reported · 26 replies · Last reply January 30, 2012 21:58 by Ben Guild

Acknowledged
5 people reported this! Click to add your vote!

5

How do I change my phone type info? I got a new phone since I opened my mobile17 account.

Lynette V. reported · 1 reply · Last reply October 05, 2011 02:04 by Drew Naugler

Acknowledged

Recent Praise

good.
— James Roberts, February 25, 2012 15:53
WORD YO!
— Lisa Dunn, January 26, 2012 02:43
thank you SO much
— Haley Hagstrom, January 02, 2012 05:11

See more praise

Message from Mobile17

Mobile17 is here to help! Send us feedback, or report/track issues you're having on the website.

Additional support links

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Latest Update

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New support system! Ben Guild, September 24, 2010 11:45

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People	2,020
Employees	1

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Community members

Ben Guild (a customer)

just solved a problem:

Delivery outage (2011/12/28-2012/01/04)

Welcome to our new members

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Products & Services

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This community created by Ben Guild September 24, 2010 10:38